Internet Access, Service and Support

INTERNET ACCESS, SERVICES AND SUPPORT

Internet Access
Individual
Business
Education
Government

Nationwide Dialup
Numbers
US 500+ List

Connecticut Statewide
Dialup Numbers
CT List

Services
EMail Services
EMail Case Studies
Business Web Pages
Co-Location Server Hosting

Support
Support Server
System Status
EMail Support Form
EMail Billing Form
EMail Routing Form

High Speed Access
via Leased Lines
High Speed 128K-T1
64k Frame Access
ISDN Access
Dedicated Modem (CT)

Internet News Access
USENet News
(with e-mail authorization request).
Acceptable Use

Publishing-Graphic Arts Access
PrePress.Net Access

INTERNET SERVICES WITHIN TECHCITY

We no longer offer Internet access. This site is being UPDATED over the month of June and we will have updated product descriptions by the end of June.

The links on the left side of this page will answer most of your questions once they are updated. Any further questions can be answered by calling us nationwide at 845.336.9200 in Kingston, New York.

For those of you with Adobe Acrobat, we have online business web hosting, email hosting and domain name hosting for third party T-1 and DSL connections. See our access brochures and sign-up forms once they are updated. If you don't have the Adobe Acrobat Reader software you can get it from www.adobe.com.

Sign Up Form - signupform.pdf (120k/ 1 page)

If your prefer, call in for our FAX application. The new user inquiries e-mail is: newuser@imagine.com

Billing:
For billing questions, changes or cancellations contact: billing@imagine.com or call +1.845.336.9200 and ask for Accounts Receivable.

Customer Internet Routing:
For Customer static routing questions or service, contact: staticadmin@imagine.com or call +1.845.336.9200 and ask for Network Operations.

For Multihomed Customer and ISP routing questions, peering agreements or service, contact: bgp4admin@imagine.com or call +1.845.336.9200 and ask for Network Operations.

For Network operations, contact: noc@imagine.com or call +1.845.336.9200.

Support:
Our experienced support staff can be reached at 845.336.9200. Our usual support hours are from 9:00 AM to 5:30 EST although we are often here earlier and later than that. If you are ever having any problems with email, dns or routing delays or ever encounter a busy signal on our modem pools, please e-mail us immediately. Or if you prefer, you can fill out our support form on our tracking database with your technical support issue. We also have voice mail after hours if you want to leave a message.

Spam:
For spam email questions contact: abuse@imagine.com or call 845.336.9200 and ask for Technical Support.
imagine.com, Inc. does NOT ALLOW SPAM (unsolicted junk) EMAIL. IF YOU USE OUR SYSTEMS FOR SPAM, WE WILL DISCONTINUE YOUR SERVICE IMMEDIATELY.

We have fiveteen years experience in designing fast state-of-the-art computer networks. We have been on the Internet since 1990. We use high speed Sun UltraSparc UNIX RISC systems to manage our fiberoptic Internet connectivity, and finally we use custom designed advanced object oriented software to communcate globally instantanously.